Managing your audiences

You can organize your group within audiences. For example, founders, funders, freshmen, People team, and more. Audiences enable you to quickly control who is invited or messaged to participate in match engagements and group discussions.

Audiences are automatically created based on the signup questions and match engagements that you create. As you create more signup questions and match engagements, this field will populate with more audience options.

To add a new audience,

  1. Select Admin menu
  2. Select Users tab
  3. Scroll to the bottom of the list of audiences (under All members), then select +New Audience

If they are not already a member of your community, you can add a member directly to an audience by invitation by following these steps:

  1. Select Admin menu.
  2. Select Users tab.
  3. Choose whether to add members Manually or by importing a CSV.
  4. Choose the audiences you wish to add them to.
  5. Select Invite.

If a member is already a part of your community but you'd like to add them to an audience, you can do so by following these steps:

  1. Search for the members to add or remove within All members or by choosing an audience. You can also search further by name, choosing a specific audience, or creating a filter.
  2. Check the boxes to select members you would like to add or remove from your community.
  3. Select Add to audience, then choose the audience from the popup menu.
  4. The member(s) will be added to that audience.

To remove a member from an audience:

  1. Search for the members to add or remove within All members or by choosing an audience. You can also search further by name, choosing a specific audience, or creating a filter.
  2. Check the boxes to select members you would like to add or remove from your community.
  3. Select the Remove from Audience.
  4. Select Save.

To edit or delete an audience,

  1. Select the audience
  2. Select the EDIT button that appears

Here, you can edit your audience's name, automatically add members when they choose certain answers in the signup questions, and delete an audience. If you do not wish an audience to automatically add members, turn that setting off.

When you are editing a group discussion, you’ll see the Who can see this? field. You can edit the audience you would like to be notified of a group discussion or new match engagement, by making your choice and selecting save.